Below is a glossary of terms that are commonly used on the Kemwel site. The definition for these terms will assist in understanding what is involved with your car rental from Kemwel. If you have any questions that are not answered in the glossary, you can visit our FAQs page, or feel free to contact us for assistance.

A

Additional Driver
Additional to the main driver, registered and listed on the Rental Agreement.

Additional Liability Insurance (ALI)
Provides additional protection for bodily injury or death plus property damage. (Subject to the car rental company's Terms on the Rental Agreement.)

Airport Fee
Charge applied by airport authorities for terminal and off-terminal locations.

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C

Collision Damage Waiver (CDW)
Covers the rental vehicle in the event of accidental damage to the rental vehicle other than by theft or attempted theft. An excess usually applies and the amount will vary depending on the pick up country and/or vehicle type. (Subject to the car rental company's Terms on the Rental Agreement.)

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D

Drop Box
Selected major rental locations/depots have an out of hours drop box, which enables you to return your rental car when an office is closed. Instructions are provided at time of collection.

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E

Excess Reduction (ER)
Optional charge offered by the car rental company to reduce or waive the insurance excess in the event of an insurance claim against damage or theft. (Subject to the car rental company's Terms on the Rental Agreement.)

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I

Insurance Excess
The amount the client is responsible for in the event the rental vehicle is damaged (whether the driver is at fault or not) or stolen. (Subject to the car rental company's Terms on the Rental Agreement.)

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L

Loss Damage Waiver (LDW)
Covers the rental vehicle in the event of accidental damage and theft. An excess usually applies and the amount will vary depending on the pick up country and/or vehicle type. (Subject to the car rental company's Terms on the Rental Agreement.)

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O

One Way Fee
This fee is imposed to cover the costs of returning the vehicle back to the originating location. Charges may apply between cities, within the same State/City and renting between States.

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P

Personal Accident Insurance (PAI)
Covers the driver and additional passengers of the rental vehicle for personal and physical injuries incurred in an accident. (Subject to the car rental company's Terms on the Rental Agreement.)

Premium Location Surcharge/Location Service Charge
Charge applied by car rental companies at selected downtown and railway locations. This additional item also includes the Airport Fee.

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R

Rental Period
Your car rental period commencing at the time of collection through to your return date. Rental periods are based on 24 hours increments from the time of pick up, excluding Peugeot Leasing where it is based on calendar days.

Road Tax
Government imposed levy for each rental car in the car provider's fleet. Charge to partially recover the vehicle registration costs.

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S

Sealed Road
A road sealed with hard material such as tar, bitumen or concrete.

Security Deposit
Amount frozen on the client's credit card at time of collection. The amount frozen is usually the full insurance excess amount. However, if an insurance excess is not applicable or the full excess is not frozen, then an amount may still be frozen for incidentals such as fuel bond, optional charges, loss of keys etc.

SIPP Codes (Standard Interline Passenger Procedures)
SIPP codes are standard coding for all types of cars that are available to be rented. SIPP codes are made up of four letters which determine the size, type, transmission and air conditioned as seen below the various types of rental cars:

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T

Theft Protection (TP)
Covers the rental vehicle in the event of theft, attempted theft or vandalism. An excess usually applies and the amount will vary depending on the pick up country and/or vehicle type. (Subject to the car rental company's Terms on the Rental Agreement.)

Third Party
Provides coverage against bodily injury to persons other than the driver of the rented car and property damage to anything other than the rental vehicle and contents of same. (Subject to the car rental company's Terms on the Rental Agreement.)

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U

Upper Age Surcharge
Surcharge payable by older drivers.

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V

Vehicle Licensing Fee/Vehicle Road Registration Fee
Government imposed levy for each rental car in the car provider's fleet. Charge to partially recover the vehicle registration costs.

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Y

Young Driver Surcharge
Surcharge payable by young drivers under a specific age.

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